Privacy statement
We are aware that you put your trust in us. We therefore see it as our responsibility to protect your personal data and thus your privacy. This page tells you what data we collect when you use the website and/or services of Zettex Europe BV, why we collect this data and how we use it to improve your user experience. So you understand exactly how we work and how we handle your personal data.
Zettex Europe BV respects the privacy of all users of its website and ensures that the personal information you provide to us is treated confidentially. Zettex Europe BV acts in accordance with the Personal Data Protection Act and from 25 May 2018 the General Data Protection Regulation.
1. Who is Zettex Europe BV?
On the Zettex Europe BV website, you can see what services Zettex Europe BV offers and take out a suitable service. When you sign up for one of our services, we ask you to provide the following (personal) data.
Your details;
- Gender;
- First and last name;
- Function;
- Phone number;
- E-mail address;
- Date of birth.
Your company details;
- Company name;
- Legal form;
- Financials;
- Billing address;
- Postcode and city;
- E-mail address.
2. Access details (if applicable):
Username and password to required CRM, CMS, software or platform; When you send e-mails or other messages to us, for example via the contact forms on our website, we store those messages. Sometimes we ask you for your personal data relevant to the situation at hand. This enables us to process your questions and answer your requests. The data are stored on Zettex Europe BV’s own secure servers or those of a third party.
Automatically generated data
For the website to work optimally, automatically generated information about your visit to the website is collected and processed. Optimisation of the service includes technical adjustments, for example for the proper display of pages and securing the website. The information collected consists of;
- The type of device (computer, mobile, tablet) you use;
- Your IP address (number of your device, which allows your device to be recognised);
- The type of browser; The operating system you use;
- The pages you visit on website and the items you view.
To measure business usage of our website, we use the Leadinfo service from Rotterdam. This service shows us company names and addresses based on IP addresses of our visitors. The IP address is not recorded in this process.
Work, address and production files
Work, address and production files resulting from orders are stored on internal servers unless you expressly request that the work and or production files be deleted. Examples of work, address and production files are business cards, flyers, banners, shipping receipts and other products as a result of taking a service. These work and production files may include;
- NAW details;
- Company name;
- Phone number;
- E-mail address;
- Financials.
3. For what purposes and on what legal grounds is the information collected used?
Purposes
Your information will be used for the following purposes, and on the following legal grounds.
Use is necessary for the performance of an agreement to which you are a party:
- To enable use of the website;
- To bill you for use of Zettex Europe BV’s services.
The processing is necessary to pursue the legitimate interests of Zettex Europe BV:
- To send you information regarding Zettex Europe BV’s own products and services;
- Respond to any questions and/or complaints you may have;
- To compile anonymised statistical data;
- To secure, modify and improve the website.
You have consented to the use or processing of data. This is necessary to comply with a legal obligation incumbent on Zettex Europe BV, such as:
- To provide information about you to third parties if you have given your consent or based on laws and/or regulations.
Zettex Europe BV wants to keep you informed about the development of its services. For example, if there is an expansion of options with the services, Zettex Europe BV will let you know. Zettex Europe BV may also keep you informed of promotions it has organised and/or is organising. If you do not wish to receive e-mail messages from Zettex Europe BV, you can indicate this by sending an e-mail to Zettex Europe BV. You can unsubscribe at any time from e-mails sent by Zettex Europe BV using an unsubscribe link.
Third-party use
If you provide personal data to Zettex Europe BV in connection with Zettex Europe BV’s services, such personal data will not be shared with third parties, except and to the extent set out in this privacy policy.
Zettex Europe BV may provide your data to third parties to the extent that you have explicitly indicated your consent in respect of a particular third party and this is required in the context of your use of the services of Zettex Europe BV and/or to the extent that this data cannot be traced back to you personally (such as automatically generated information, other than your IP or MAC address).
Thus, Zettex Europe BV may engage third parties to outsource work. These third parties process your personal data exclusively on behalf of and for (the purposes of) Zettex Europe BV. In a few occasional cases, information may be shared internally where it is beneficial to the provision of customer services. The employees of Zettex Europe BV are obliged to respect the confidentiality of your data.
Finally, Zettex Europe BV may provide your personal data to third parties if it is obliged to do so on the basis of legislation and/or regulations, it is forced to do so as a result of legal proceedings and/or in the event that it deems this necessary to protect its own rights.
Third-party hyperlinks
The website may contain hyperlinks which take you out of the Zettex Europe BV environment and onto another party’s website. Zettex Europe BV has no control over services and/or websites of third parties to which links are provided. Therefore, a different privacy statement may apply in respect of those third-party services and/or websites. This privacy policy applies only to data and personal data processed by Zettex Europe BV. Zettex Europe BV does not accept any responsibility or liability for (the operation and/or content of) third-party services and/or websites.
4. How long does Zettex Europe BV store personal data?
Your personal data is kept carefully and no longer than necessary for the purpose for which it was obtained. The maximum retention period is 60 days after termination of the contract or after the last processing of the personal data, except for sent invoices which must be archived for administrative reasons. Unless Zettex Europe BV is required by law to keep your data for longer, Zettex Europe BV applies the statutory retention periods of 7-10 years.
Work, address and production files
There is no set retention period for work, address and production files, unless it is explicitly stated that the relevant files should be deleted.
5. Where will your personal data be stored?
Your data will be stored on Zettex Europe BV’s own secure servers or those of a third party. Zettex Europe BV uses servers in the Netherlands.
6. How is your personal information protected?
Zettex Europe BV has taken appropriate technical and organisational measures to secure your personal data against loss or any form of unlawful processing. For more information on how Zettex Europe BV sets up this security, please contact us at info@zettex.nl.
7. Cookies
To make our website function properly, we use cookies. To obtain your valid consent to the use and storage of cookies in the browser you use to visit our website, and to document this properly, we use a cookie consent management solution: Cookie Consent by Elementor. This technology is provided by Elementor Ltd. Website: https://elementor.com/products/cookie-consent/, hereinafter referred to as Elementor Cookie Consent.
When you visit our website, Elementor Cookie Consent displays a cookie banner that allows us to obtain valid consent from you for the use of certain cookies. A cookie is then stored in your browser in order to activate only those cookies and scripts for which you have given consent, and to document your choice properly. Non-essential cookies are blocked until you have given your consent. The consent records are stored within our own website environment (our WordPress database) and are not transmitted to an external consent server. The processed data will be kept until the predetermined retention period expires or you request the data to be deleted. Without prejudice to the above, certain mandatory legal retention periods may apply.
Elementor Cookie Consent is used to obtain legally required consent for the use of cookies. The legal basis for this is Article 6(1)(c) of the General Data Protection Regulation (GDPR).
Consent records
To document your consent, the following data may be recorded:
- Your consent status (acceptance, refusal or withdrawal of consent, per cookie category)
- The date and time you saved or updated your consent preferences
- A unique identifier of the consent record
- Technical information necessary to apply your preferences (such as browser information)
You can change or withdraw your consent at any time via the cookie settings on our website.
8. Knowledge, correction and transferability of your data
If you would like to see the data recorded about you at Zettex Europe BV, you can make a request for inspection. This request can be sent to info@zettex.nl. Zettex Europe BV will respond to your request for inspection within four (4) weeks.
If you wish to make changes to the data as a result of your request for inspection, you can submit a request to this effect at info@zettex.nl. You can request that Zettex Europe BV amend, correct, supplement, delete or block your data. Zettex Europe BV will respond to your request within four (4) weeks. If Zettex Europe BV rejects your request, it will indicate in its reply why the request to amend the data is rejected.
You also have the right to obtain and transfer the personal data you provided in a common, structured and readable form. This request can be sent to info@zettex.nl.
9. Can this privacy statement be changed?
This privacy statement is subject to change. These changes will be announced on this website, indicating the latest modification date. We therefore advise you to consult this privacy statement regularly.
10. Where can you go with a complaint?
If you have a complaint about the use of your personal data and cannot resolve it with Zettex Europe BV, you can use the legal protection recourse.
11. Questions and feedback
Zettex Europe BV regularly checks its compliance with this privacy statement. If you have any questions about this privacy statement, please contact us at info@zettex.nl or send a letter to Patrijsweg 1, , Attn: Zettex Europe BV.